UX / UI Design • Analytics

UX / UI Design • Analytics

Maggie's Rock 'n' Rodeo

Maggie's Rock 'n' Rodeo

Maggie’s Rock ’n’ Rodeo is Scotland’s first country themed bar, with it’s own Buckin’ Bull and exciting in-house events including the Cowboy Ceilidh, Rodeo Riders, and the Cowboy Stripshow to name a few. Previously known as Maggie Mays’, they underwent a major rebrand in Autumn 2023 and since then the venue has been growing in popularity and the team behind it have been able to add exciting new events to the roster.

Role

Role

Lead Designer

Duration

Duration

6 Months

6 Months

Tools

Tools

Figma, Squarespace, VS Code

Link

Link

View Project

01

Overview

01

Overview

01

Overview

The Problem

Due to the venue’s rising popularity since rebranding, the team behind it have been able to add exciting new events to the roster. These events were successful operationally, but not selling as much as expected due to their lack of visibility on the website.

The Goal

The primary goal of this redesign was to reduce friction in existing booking journeys, and ensure that all new events had equal visibility. While working on this, a secondary goal was to enhance the visual design, making it more cohesive. As well as improving the site performance if possible.

02

Research

02

Research

02

Research

Site Audit

Conducted a full performance review to benchmark site speed and usability.

Analytics

Identified underperforming sections and high-dropoff points in the booking process using analytics accounts.

User Feedback

Conducted an informal survey to gather insights on user experience and navigation issues.

Stakeholder Consultation

Met with key stakeholders to share research findings, understand their vision, challenges & pain points, and discuss plans for development.

03

Development

03

Development

03

Development

Information Architecture

Redesigned the sitemap to address areas of friction discovered through analytics research and feedback surveys. Outdated & underperforming pages were removed, and all event pages were ensured to have equal visibility.

Wireframing & Protoyping

Developed wireframes to test new booking flows and page layouts, ensuring they were clear, engaging, and conversion friendly.

Custom Code Development

To fit with stakeholder needs, this site was built using Squarespace. To elevate the site beyond Squarespaces' standard functionality, I created new customer-coded elements to improve how information was displayed, and overall booking experience.

Brand Consistency

Updated the sites' brand guidelines to align with both the venue's existing brand identity, whilst also following WCAG standards for accessibility.

04

Results

04

Results

04

Results

Staged Rollout

Once wireframe designs were signed off, the new site was built using hidden pges within Squarespace to allow for testing without disurpting the lives site

User Testing

Shared links for the hidden pages to the relevant stakeholders for sign off before launching

11%

11%

Increase in Mobile Performance

Increase in Mobile Performance

17%

17%

Faster Mobile Load Times

Faster Mobile Load Times

37%

37%

Increase in Desktop Performance

Increase in Desktop Performance

56%

56%

Faster Desktop Load Times

Faster Desktop Load Times

Interested in working together? Get in touch

Interested in working together? Get in touch